At regel33, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
Regel33's Privacy Commitment
This Privacy Policy applies to all users of the regel33 platform, including visitors, registered members, and VIP members. By using our platform, you agree to the data collection and processing practices described in this document. Please read carefully before registering.
To deliver the best service and ensure platform security, regel33 collects several categories of information from users. We only collect information that is strictly necessary to operate the platform safely and efficiently.
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identification Data | Full name, date of birth, identification card number | Required (KYC) |
| Contact Data | Phone number, email address, residential address | Required |
| Financial Data | Bank account details, deposit and withdrawal records | Required |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, session duration, features used | Automatic |
| Communication Data | Support chat logs, feedback, complaints | Where applicable |
We never collect sensitive information such as biometric data, medical records, or political views without your explicit consent. All data collection processes comply with Malaysia's Personal Data Protection Act 2010 (PDPA).
Your data is collected through several different channels throughout your interactions with the regel33 platform. Understanding how this collection works helps you make more informed decisions about the information you share.
All information collected is transmitted via encrypted HTTPS connections. We never request sensitive information such as passwords or PINs via email or phone.
Regel33 uses collected data solely for legitimate purposes directly related to the provision of platform services. We do not use your data for unrelated purposes without obtaining your consent first.
If we intend to use your data for purposes not listed above, we will request your explicit consent in advance and provide sufficient information about the intended use.
Regel33 does not sell, rent or trade your personal information to any third party for marketing purposes without your consent. However, there are limited situations where we need to share your data with carefully selected partners.
All third parties handling regel33 user data are required to meet security and privacy standards equal to or higher than those we uphold ourselves. Legally binding data processing agreements are signed with all such partners.
Protecting your personal data is among regel33's highest priorities. We continuously invest in the latest security technologies and procedures to ensure your information remains protected from unauthorized access, disclosure, alteration or destruction.
While we take every reasonable step to protect your data, no system on the internet is completely 100% secure. You are also responsible for keeping your own account password and login credentials safe.
Regel33 uses cookies and similar tracking technologies to enhance the user experience, understand how the platform is used, and ensure session security. Below is an explanation of the types of cookies we use and their respective purposes.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality and your gaming experience. For more information on managing cookies, please refer to your web browser's help documentation.
As a regel33 platform user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring these rights are respected and can be exercised with ease.
You have the right to request a copy of all personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data we hold about you.
Subject to legal requirements, you may request the deletion of your personal data upon account closure.
You may object to the processing of your data for direct marketing purposes or any purpose you have not consented to.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we temporarily suspend the processing of your data while a dispute or review is ongoing.
To exercise any of the above rights, please contact our privacy team via Live Chat within the platform. We will respond to your request within 30 business days.
Regel33 retains your personal data for as long as necessary to fulfil the original purpose of collection and to comply with relevant legal obligations. We do not store data longer than required.
Once the defined retention period has elapsed, your data will be securely deleted or permanently anonymised so it can no longer be linked to you as an individual.
The regel33 platform integrates services from carefully selected third-party providers to enhance the user experience. Each provider has its own privacy policy, which we encourage you to review.
Please note that this Privacy Policy applies solely to the regel33 platform. If you access any other services or platforms via links found within our platform, your privacy in that context is governed by the respective platform's own privacy policy and not ours. We are not responsible for the privacy practices of any external platform.
We also use tracking pixels and analytics managed entirely within a secure environment that complies with the data protection standards we have set. All data sharing with analytics systems is in anonymised and aggregated form, not as personally identifiable information.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. Our privacy team is ready to assist you with all personal data-related needs.
Privacy Email
Live Chat
Available 24/7 within the platform
We are committed to responding to all privacy-related enquiries within 5 business days. For formal requests involving data access, correction, or deletion, the response period is up to 30 business days in accordance with PDPA requirements.
This Privacy Policy may be updated from time to time to reflect changes in law, technology, or our business practices. The latest version will always be available on this page, with the update date clearly noted at the top of the document.
We don't just meet legal requirements — we genuinely care about the security of every member's information.
All data you send and receive through the regel33 platform is protected by 256-bit SSL encryption — the same standard used by leading financial institutions and banks worldwide. Your password is stored in an irreversible hashed format.
Only staff with specific authorisation may access user data, and every access is recorded in an audit log. We apply the principle of least privilege — each team member is granted access only to the data strictly necessary for their role.
Our platform undergoes regular independent security audits conducted by specialist third-party firms. Any identified vulnerabilities are addressed promptly. This process ensures our level of protection consistently keeps pace with the latest cybersecurity threats.
Regel33 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We have a Data Protection Officer (DPO) responsible for ensuring all data handling practices meet the prescribed legal standards.
In the event of any security incident that may affect your data, we will notify you within the timeframe required by law. Transparency is a core value of ours — you have the right to know if anything happens to your information.
You have full control over your data. Through your account settings, you can manage marketing preferences, withdraw consent, request a copy of your data, and control your notification preferences — all in one convenient place.
Join millions of members enjoying a safe gaming experience on regel33. Your data is protected, your privacy is respected, and your security is our priority at all times.